What are Managed Services?
Companies ranging from a one person operation to a Fortune 10 company rely on technology to stay relevant, competitive, and efficient. However, implementing, managing, and maintaining the IT infrastructure requires knowledge and constant care. Often times, it is more cost effective to outsource these needs to a Managed Services Provider (MSP).
Managed services refers to the outsourced services of maintaining and proactively addressing a business’s IT needs. An example of this would be a company hires a new employee, and instead of an internal IT department responsible for setting up the new user laptop, the company contacts a Managed Services Provider (MSP) who will perform the steps required to activate and manage the new user. This practice is primarily used to reduce overhead expenses on keeping a fully staffed internal IT department, allowing the company to utilize their resources more efficiently.
What is covered under Managed Services?
Each MSP will cover different items in their covered services. Generally, services will include technical helpdesk support, IT consulting, network and/or server infrastructure management, data recovery and backups, antivirus and cybersecurity, and a variety of cloud services. Here at OAC Technology, we make IT work for your business. You can see a full list of things we offer with our Managed IT Services here.
Managed Cybersecurity Services
Many MSPs offer managed cybersecurity services. These services include antivirus software for monitoring and protection against ransomware, malware, and malicious attackers. MSPs will monitor your business systems to proactively catch and prevent any threats to your data or your endpoints. Additionally, MSPs like OAC Technology offer managed data backups so you don’t have to worry about data loss or recovery times. Furthermore, other services that fall within this category includes managed firewalls, network security, and cloud security and migration.
What are the benefits of using an MSP?
Many small to medium sized business see the most benefit of working with an MSP. You receive the experience, expertise, and security from a full scale IT firm for a fraction of the cost. Managed IT Services are a predictable, scalable, and adjustable to match your business’s needs and budget. The MSP will also be proactively monitoring your equipment and systems to identify potential problems before they can impact your business.
Consult with an MSP Today
Contact us today for a free consultation to see if managed services is right for your company. Call us at (952) 548-5558!
